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Job Description

  • Conduct process assessments and analysis to identify inefficiencies, bottlenecks, and areas for improvement.
  • Lead organizational development initiatives to enhance structure, culture, and employee engagement.
  • Collaborate with senior leadership to define organizational goals, values, and strategic priorities.
  • Foster a culture of continuous improvement and innovation throughout the organization.
  • Evaluate existing systems and identify opportunities for optimization, integration, or replacement.
  • Lead the selection, implementation, and maintenance of business systems to support organizational needs.
  • Develop system requirements, specifications, and implementation plans in collaboration with stakeholders.
  • Lead cross-functional process improvement projects using methodologies such as Lean, Six Sigma, or Agile.
  • Implement process automation solutions to streamline workflows and reduce manual effort.
  • Engage stakeholders at all levels of the organization to communicate the benefits of change and address concerns.
  • Develop training materials, job aids, and documentation to support users during transition periods.
  • Monitor and evaluate change initiatives to identify opportunities for continuous improvement.

Requirements

  • 4 to 10 years of managerial experience in organizational systems; design and implementation.
  • Good knowledge of business processes including design, improvement, and reengineering models plus application of techniques such as BPMN, DFD, APQC, etc.
  • Master's degree or PhD in Industrial Engineering, Management Sciences, Economics, Finance, Systems Engineering, or other related disciplines from credible universities; or an MBA/DBA graduate.
  • Good command of English (reading and writing).