Tourism Support Expert

Msco holding Kish

Posted 2 years ago

Job

Company

Salary

Applicant Insights

Job Description

● Handle customers' complaints. ● Review customer surveys in providing services and programs to improve the quality of service delivery. ● Establish and maintain a strong and purposeful relationship between the company and customers. ● Monitor customers' behavior and values to increase the productivity of the organization's programs. ● Review customer complaints and experiences. ● Train unit experts in the process of following up on customers' affairs. ● Hold consensus meetings to improve the follow-up process. ● Provide performance reports.

Requirements

● Fluent in tourism and online booking. ● Familiar with ticketing. ● Fluent in the affairs of airline agencies. ● Ability to coordinate and plan all customer affairs with the company. ● Ability to establish and maintain a strong and purposeful relationship between the company and customers. ● Ability to review complaints and customer experience. ● Creative thinking and problem-solving power. ● Fluent in customer relationships and customer justification and satisfaction skills. ● Ability to manage anger and stress. ● Challenging person. ● A regular and responsible person. ● Gender preference: Female. ● Age range: 22 to 28 years old.

Employment Type