Systems and Methods Manager

Snapp Group (IIG (Iran Internet Group)) Tehran

Posted 2 years ago

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Job Description

● Analyze and develop organizational processes and prepare process certificates. ● Supervise the analysis, design, and documentation of business processes. ● Evaluate and improve processes in organization systems. ● Plan and coordinate internal audits. ● Design management standards and monitor their implementation. ● Analyze users' software needs and compile system design documents. ● Document processes and workflows. ● Monitor the establishment of the integrated management system, maintaining and maintaining it. ● Cooperate in the formulation and preparation of internal standards. ● Conduct internal audits and prepare analytical reports.

Requirements

● Proficient in designing, implementing, and optimizing organizational processes. ● Proficient in designing organizational forms and instructions. ● Proficient in how to write documents and documentation. ● Proficient in surveying and evaluating the effectiveness of services. ● Proficient in determining process indicators and evaluating them. ● Relative proficiency in English. ● Familiar with systems analysis. ● Familiar with ITIL concepts and mastering its processes. ● Familiar with BPMN and process frameworks. ● Familiar with the principles of internal audit. ● Familiar with the ISO9001:2015 standard. ● At least a Bachelor's degree in Industrial Engineering, Management, or related fields. ● Professional work experience in systems and methods.

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