Service Desk Engineer

Dana Energy Tehran

Posted a year ago

Job

Company

Salary

Applicant Insights

Job Description

● Support and troubleshooting of computer and software systems (+A).
● Set up and troubleshoot office machines (printers, scanners, etc.).
● Document the instructions and procedures and acquire knowledge of the FAVA service area.

Requirements

● At least a Bachelor's degree in IT (Engineering/ Management).
● At least three years of work experience.
● Familiarity with Microsoft services management (MCSA and MCSE0).
● Familiarity with network concepts (Network+).
● Familiarity with Cisco and Mikrotik equipment (CCNA and MTCNA).
● Familiarity with VoIP systems management, preferably CUCM.
● Getting to know information support solutions.
● Ability to do group work.
● Ability to communicate effectively.

Employment Type