Job Description
● Ensure processing of complaints.
● Ensure reports and documentation are prepared.
● Ensure those customer warranty requirements are available and understood.
● Participate in customer and supplier meetings.
● Ensure series claims are handled.
● Ensure that contract management, contract review, and contract negotiations are completed.
● DSCs and ASCs management.
● Monitor the performance of suppliers.
● Monitor warranty service financial issues (Invoices, Fund, Income, etc.)
● Warranty service planning.
● Carry out all coordination with the Union, CPO, importer's association, and other relevant government agencies.
