Senior IT Expert

MIKA Tehran

Posted 2 years ago

Job Description

● Provide technical assistance for questions and problems. ● Report network problems to the network manager and cooperate to solve them. ● Diagnose system software and hardware errors and other issues. ● Follow up on users' problems and ensure that issues are fully resolved. ● Provide reports to analyze common complaints and problems. ● Remote access to the software to make changes and fix problems. ● Working hours: 8 am to 5 pm; available 24/7 and in special and emergency cases attending the project. ● The person responsible for the network must have the ability to be present remotely in construction projects and solve server problems. ● If necessary, the expert must be present for several days due to work pressure or other reasons and be a volunteer to cooperate.

Requirements

Professional knowledge of: - Microsoft MCITP/MCSE. - CCNA. - Network+ - A+ ● Proficient in Windows operating systems and Microsoft Cloud services. ● Introduction to HP servers. ● Proficient in Windows Server 2019 and Active Directory. ● Familiarity with VoIP and network telephone systems. ● Proficient in network surveillance cameras. ● Full familiarity with infrastructure design and architecture. ● Familiarity with hardware and software firewalls (Kerio, FortiGate). ● Familiar with Printer sharing system and Folder sharing in Active directory and Workgroup network. ● Familiar with Cisco and Mikrotik network switches. ● Familiar with Ubiqt wireless network. ● Familiarity with installing and troubleshooting engineering software (Autodesk, Adobe).

Employment Type

  • Full Time

Details

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