Senior Infrastructure Specialist

Job Description

● Make requests or resolve problems brought to the ICT Services Counter by users, as well as register associated knowledge. ● Configure, troubleshoot, and maintain ICT infrastructure equipment and services in the central building, projects, and operating bases. ● Create user accounts and grant user access permissions based on the company's regulations and principles. ● Prepare and maintain network topology papers as well as configuration records for ICT infrastructure services and equipment. ● Control backup operations and keep records to ensure they are carried out correctly.