Sales Support Expert

Darman Yab Group Tehran

Posted 2 years ago

Job Description

● Follow up with sales performance (volume, price per channel, value, number of invoices, number of active customers) versus shared target per mentioned KPIs and provide a report to the sales team. ● Provide the sales team with necessary analysis in the weekly, monthly, quarterly, and yearly sales review meetings. ● Assist head of sales on sales department budget and spending including PFME and Total Trade Spend (TTS) budget. ● Participate in the field with or without the sales team daily and weekly, review meetings, and provide necessary reports and feedback to the sales manager. ● Calculate ROI (Return on Investment) for any sales promotion. ● Liaise with other divisions/departments (supply chain, finance, etc.) to ensure integration of sales administration processes. ● Ensure the adaptation of all Excel tools that will allow the business unit manager to track and analyze business-related data. ● Contact customers by phone or email to answer queries and obtain missing information and direct feedback from customers to relevant departments. ● Ensure strong administrative support to the sales manager. ● Assist in the annual budgeting process, annual volume forecast, and integrated commercial plan. ● Track company sales by channel and Stock Keeping Unit (SKU). ● Calculate salesforce monthly incentives. ● Ensure key meetings are organized and held on a regular basis to support the information exchange between different functions and draw minutes of meetings.

Requirements

● Full knowledge of Microsoft Office. ● Fluent in Excel. ● At least 3 years of experience in sales and sales support. ● Sales and service-oriented. ● Experience in this field will be an advantage. ● At least a Bachelor's degree in Biomedical or Business Management or other related fields. ● Result-focused. ● Multi-task.

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