Job Description
● Answer customers' questions about services, prices, availability, or credit terms.
● Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
● Compute and compare costs of services.
● Consult with clients before sales to advise on study abroad solutions personalized considering the client's profile.
● Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
● Contact prospective or existing customers to discuss how services can meet their needs.
● Create forms or agreements to complete sales.
● Develop sales presentations or proposals to explain service specifications.
● Distribute promotional materials at meetings, conferences, or tradeshows.
● Emphasize or recommend service features based on knowledge of customers' needs and universities' requirements and limitations.
● Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
● Inform customers of contracts or other information pertaining to purchased services.
● Maintain customer records using automated systems.
● Monitor market conditions, innovations, and competitors' services, prices, and sales.
● Negotiate prices or terms of sales or service agreements.
● Quote prices, credit terms, contract terms, or fulfillment dates for services.