● On-going support and training.
● Provide world-class customer service and sales skills.
● Educate clients on the benefits of the product offered.
● Work as part of a team that includes customer service and support.
● Meet and achieve the team targets.
● Create instant rapport and build relationships with clients from their first call to the process of visa application.
● Induction training to ensure all sales skills are always delivered in a transparent, and ethical manner.
● Phone clients for a detailed “migration consultation” in preparation for their future plans.
● Welcome, engage, and consult with our clients on face-to-face meetings.
Requirements
● Bachelor's degree would suffice.
● At least UI knowledge in English.
● Problem-solver and self-driven researcher.
● Effective communication over the phone.
● Time management.
● Team collaboration.
● Ability to provide 5-star customer service 100% of the time both face to face and over the phone.
● Well-organized, well presented, and a great communicator.
● A sales background is essential.