Process Analysis Specialist

Mapna O&M


Posted 2 months ago

Job Description

● Develop and implement process metrics to document initial baseline process performance, identify meaningful metrics, and identify efficiency and quality goals. ● Define process improvement needs and develop a plan to deliver recommendations. ● Develop realistic and measurable performance (KPIs) for each function within the organization. ● Analyze and synthesize information to draw or change processes accurately and make actionable conclusions. ● Analyze, monitor, and ensure that the organization's processes comply with international standards. ● Analyze and identify improvement opportunities, as well as assist in the development, implementation, and management of excellence programs and improvement projects, and effectively communicate with their stakeholders. ● Conduct process, business, system, and information analysis to determine solutions to the organization's problems. ● Assist in the planning, control, and advancement of excellence programs and improvement projects, as well as the preparation of reports and the holding of status analysis and review meetings. ● Analyze macrostructures and macro processes, evaluation and analysis of organizational governance maturity and efficiency, and identification of improvement points in order to establish and improve organizational governance. ● Manage audit and assessment process. ● Quality risk management.


● Master’s degree in Industrial Engineering, Management, or an MBA graduate. ● More than 4 years of experience in QA or process analysis. ● Full familiarity with EFQM topics. ● Proficient with quality assurance standards (ISO 9001, and ISO 19011). ● Familiar with business process management software and BPMN. ● Good knowledge of process management. ● Excellent negotiation and communication skills. ● Strong analytical and problem-solving skills.

Employment Type

  • Full Time


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