● Receive orders from the sales department and process the required arrangements for delivery.
● Negotiate freight rates with operational counterparts in shipping lines and other companies to get high-quality services at the most competitive price.
● Execute required arrangements with production units, shipping companies, port terminals, and clearance teams.
● Keep records of production, dispatch, stuffing, and clearance process.
● Track delivery status to meet the deadlines and prepare order status reports.
● Update sales team and customers on order status and all shipment schedules.
● Prepare all required shipping documents and keep a record of soft and hard copies.
● Check relevant service bills and arrange for payment.
● Cooperate with the financial team on payment records.
● Solve problems with logistic services.
● Prepare reports for the logistic manager and sales manager.
Requirements
● Bachelor's degree in related fields.
● At least 3 years of experience in the shipping or operation sector in a medium or large size company.
● Fluent in English.
● Fluent in Windows and Microsoft Office, especially Word, Excel, PowerPoint, and Outlook.
● Good communication and negotiation skills.
● Familiar with export process and shipping documents.
● Self-development, self-learning, and self-motivation.
● Ability to multi-task, problem-solving and work under pressure and meet required deadlines.
● Able to manage critical situations.
● High level of team working skills.
● Relevant experience in Oil, Bitumen, and Petrochemicals or shipping lines will be considered an advantage.