Monitoring and Infrastructure Expert

Kosar Insurance

Tehran

Posted a month ago

Job Description

● Check the accuracy of monitoring systems after implementing a new platform or service and providing new documentation and procedures to ensure the correctness of the running service, adding monitoring systems to the existing platform. ● Develop, and implement policies, processes, and monitoring procedures and follow up on troubleshooting, as well as monitor the proper implementation of policies. ● Monitor the performance of FO and BO teams in the field. ● Report to the Head of Monitoring and Infrastructure Services. ● Probation period: 3 months. ● Working hours: Saturday to Wednesday from 7:15/7:45 (floating) to 4:00/4:30. ● Travel requirements: No. ● Gross monthly base salary: It depends on the amount of work experience. ● Commission, bonus, and benefits: Quarterly bonuses, rechargeable cards for occasions.

Requirements

● Ability to follow up and support topics related to the ticketing and monitoring system. ● Familiarity with monitoring software such as PRTG. ● Familiarity with network monitoring software. ● Familiarity with topics related to ITIL and ticketing processes. ● Ability to obtain reports and produce appropriate texts.

Employment Type

  • Full Time

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