Merchant Partnership Manager (Snapp Pay)

Job Description

About SnappPay: At SnappPay, we are going to disrupt the financial industry in Iran and rebuild the concept of financial services for the digital world customers. We have the best tech, product, and business talents and have been developing top-notch products. About the team: SnappPay is the financial arm of the Snapp Group, focused on financial products. We are leveraging Financial Technologies to provide our users with better and smarter solutions for Payment, Credit, Investment, Insurance, and their other financial needs. Supporting Snapp Group’s mission of enhancing Iranian people's quality of life through Internet services, SnappPay’s mission is to bring financial inclusion to all Iranian. Responsibilities: ● Responsible for the development of merchants after acquisition and maximizing their potential. ● Gather insights and understand pain points from merchants and develop efficient solutions to solve them. ● Monitor business metrics, financial performance, marketing, and product enhancement to improve our relationship with merchants. ● Develop, document, and, implement efficient processes and communications for engaging with merchants at every stage (on-boarding, incubation, training, ... process). ● Investigate opportunities for building partnerships in new communities and markets with product and market research, landscape analysis, and competitor analysis. ● Cultivate our relationships with merchants, develop a deep understanding of their goals, motivations, and obstacles, and to better evaluate and develop our partnership models. ● Manage the activities and performance of the account management team.