Key Account Manager

Nestle Iran Tehran

Posted a year ago

Job Description

The key account manager is responsible to manage and develop modern trade, HoReCa, and e-business channels ensuring topline objectives of volume, value, and channel strategy plans are in place through growing commercialization across the three channels. Responsibilities: ● Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition; best contracts are negotiated and all growth opportunities with goods availability and visibility are sought. ● Acquire a thorough understanding of key customer needs and requirements, promotion calendars, category management and segmentation sales volume and value growth and directly reverting of these to the general manager. ● Expand business relationships with existing customers while onboarding new profitable accounts in all three channels through detailed strategic plans. ● Accountable and responsible to ensure the achievement of agreed sales targets/KPIs. Challenges the team under his/her supervision to ensure effectiveness and efficiency of MT/HoReca/E-commerce operations and target deliveries while meeting business continuity plan requirements. ● Ensure effective liaison with Marketing, Supply Chain, Finance, and other functions to manage trade-offs and drive for overall objectives achievement. ● Resolve any issues and problems faced by customers and deal with complaints to maintain trust while playing an integral part in generating new sales that will turn into long-lasting relationships. ● Ensure development of careers, succession plans, development, and coaching of direct reports. (The position is responsible for Nestle Water business.)

Requirements

● 5 to 7 years of experience in the MT channel with a deep market and channel. ● Deep knowledge of channel dynamics, category management and in-store commercial drivers, competitor activity, and consumer and shopper behavior. ● Bachelor's or Master's degree in Business Administration or related fields. ● Fast-moving consumer goods (FMCG) industry experience. ● Ability to integrate change in a dynamic environment. ● Extensive knowledge of MS Office, in particular Excel and PowerPoint. ● In-depth understanding of sales performance metrics, commercial environment, and financial acumen. ● Proficiency in English. ● Good communication skills. ● Ability to lead a team.

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