Job Description
● Perform defined processes and practices to manage systems, software, and networks to ensure consistent and reliable operation to meet the business needs.
● Diagnose, troubleshoot, and resolve system issues and/or respond to outages.
● Maintain reliability of systems and networks by monitoring, running tests, and troubleshooting.
● Test and perform upgrades and patches to install operating systems and software
● Monitor backups and plans for installed systems.
● Maintain familiarity with recovery plans for every critical function.
● May install, configure, maintain, upgrade, and support systems, networks, and software.
● Create and maintain system documentation of processes, procedures, plans, and configurations.
