● Helping to implement and maintain hardware, and software.
● Helping users in creating user accounts, and using information systems.
● Troubleshooting user problems with browsers and plugins.
● Software installation and troubleshooting.
● Installing Windows, and applications required by users.
Requirements
● Familiar with Network+.
● Proficient in hardware (personal computer assembly).
● Associate's or Bachelor's degree in Computer Engineering or other related fields.
● At least one year of work experience.
● Proficient in English.
● Ability to establish strong and effective communication with users.
● Ability to effectively track user requests until results are achieved.