● Follow up on the problems of users.
● Software and hardware performance monitoring.
● Report performance status to superiors.
● Manage firewalls and internet access.
● Manage storage servers.
● Maintain and troubleshoot server hardware.
Requirements
● Proficient in Help Desk.
● Proficient in computer hardware and software troubleshooting.
● Proficient in passive and active concepts.
● Ability to support network and software.
● Ability to identify and solve network problems and related services.
● Proficient in DNS, DHCP, Domain, WSUS, and VPN topics.
● Ability to work with VoIP.
General skills:
● Professional ethics.
● A responsible person.
● High motivation and ability to learn.
● Teamwork spirit.
● Persistent and regular person in doing the relevant work.