Help Desk Expert

Actoverco Tehran

Posted a year ago

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Salary

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Job Description

● Providing help desk support and resolving problems to the end user's satisfaction. ● Installing and maintaining software and hardware components, devices, printers, scanners, cameras, computers, and servers. ● Assisting with network administration tasks. ● Install and ensure proper installation of network cables, nodes, connections, etc. ● Ensuring data storage is safe and secure and do a daily backup of servers. ● Monitoring and troubleshooting mail server issues.

Requirements

● At least a Bachelor's degree in Information Technology or Computer Engineering. ● At least 1 to 2 years of experience as an IT service desk or help desk. ● Full knowledge of Windows 10 and Microsoft Office. ● Fluent in Network+. ● Familiar with CCNA. ● Fluent in MCSA. ● Familiar with MCSE. ● Familiarity with the mail server. ● Familiarity with the concepts of storage and backup of information and related software. ● Fluent in virtualization technology (VMware). ● Ability to configure and maintain Network devices such as Switches, Routers, Modems, Access Points, Cameras, and NAS Storage. ● Ability to diagnose and troubleshoot technical issues. ● Able to focus under pressure. ● Self-motivated. ● Gender preference: Male. ● Maximum age: 30 years old.

Employment Type