Job Description
We are hiring an executive manager that is proficient in managing all department activities to develop and meet business and profitability growth objectives.
Roles:
● Supervise all divisions including marketing, sales, university admissions, visa services, etc.
● Develop and implement new initiative plans to increase the growth of all divisions.
● Do research in order to develop new targets, programs, policies, and strategies.
● Manage and supervise all employees. Monitor the report of all employees and follow up on their daily, weekly and general tasks.
● Ensure compliance and law enforcement in all human resource management processes.
● Analyze the current CRM and ensure it fits the purpose and the goals of the organization.
● Review analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives.
● Develop plans and budgets and provide project organization charts.
● Responsible for projects' profit and loss.
● Set policies and processes.
● Monitor budget and metrics.
● Document and monitor work processes.
● Identify, implement and control all human resource systems and processes.
● Identify the company's employment needs and manage the hiring process.
● Design KPIs and conduct job evaluations.
● Prepare sales forecasts and advertising budgets.
● Manage and interpret customer requirements.
● Collaborate in measuring customer satisfaction and implementing programs to increase their satisfaction.
● Call center management of online and telephone orders.
● Develop and monitor online sales activity.
● Monitor and report the effectiveness of marketing communications.
● Manage the team in order to reach and exceed sales targets.
● Responsible to keep the sales team informed about the market environment (Competitors, market analysis, etc.).
● Prepare weekly and monthly reports to the CEO.
● Prepare weekly, monthly, and annual plans for the team.