Executive Manager

MM Consulting Firm Tehran

Posted 2 years ago

Job Description

We are hiring an executive manager that is proficient in managing all department activities to develop and meet business and profitability growth objectives. Roles: ● Supervise all divisions including marketing, sales, university admissions, visa services, etc. ● Develop and implement new initiative plans to increase the growth of all divisions. ● Do research in order to develop new targets, programs, policies, and strategies. ● Manage and supervise all employees. Monitor the report of all employees and follow up on their daily, weekly and general tasks. ● Ensure compliance and law enforcement in all human resource management processes. ● Analyze the current CRM and ensure it fits the purpose and the goals of the organization. ● Review analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives. ● Develop plans and budgets and provide project organization charts. ● Responsible for projects' profit and loss. ● Set policies and processes. ● Monitor budget and metrics. ● Document and monitor work processes. ● Identify, implement and control all human resource systems and processes. ● Identify the company's employment needs and manage the hiring process. ● Design KPIs and conduct job evaluations. ● Prepare sales forecasts and advertising budgets. ● Manage and interpret customer requirements. ● Collaborate in measuring customer satisfaction and implementing programs to increase their satisfaction. ● Call center management of online and telephone orders. ● Develop and monitor online sales activity. ● Monitor and report the effectiveness of marketing communications. ● Manage the team in order to reach and exceed sales targets. ● Responsible to keep the sales team informed about the market environment (Competitors, market analysis, etc.). ● Prepare weekly and monthly reports to the CEO. ● Prepare weekly, monthly, and annual plans for the team.

Requirements

● Fluent in English. ● At least a Master’s degree, preferably, in Business Administration, or an MBA graduate. ● At least three years of experience in upper management. ● CRM and IT Knowledge and experience. ● Excellent verbal and written communication skills (Both in English and Farsi). ● Strong supervisory and leadership skills. ● Outstanding organizational skills. ● Strong analytical and problem-solving skills. ● Fluent in labor laws, insurance, and taxes. ● Experience in planning and budgeting. ● Listening, negotiation, and presentation skills. ● Proficient with Microsoft Office or related software. ● Age: Above 35 years old.

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