Job Description
We’re looking for a passionate and driven CX specialist to apply customer feedback and data to ensure a positive customer experience. The CX specialist position will work on a range of tasks, including:
● Helping create customer interactions.
● Keeping track of customer journeys.
● Helping category managers, marketers, and partners internally fine-tune the customer experience.
● Helping the company reach its sales goals.
● Finding and resolving customer issues.
● Predicting customer behavior, based on data.
