● Communicate with the company's customers and obtain detailed information.
● Provide continuous and regular reporting of announced feedback.
● Respond to customers if possible to solve their problems.
● Decide on referring customers to the relevant units according to their problems.
● Follow up on referrals and report on the steps taken.
Requirements
● Strong public relations.
● A professional learner.
● Patience to establish effective verbal communication with customers.
● Fluent in Microsoft Office.
● Accurate, orderly, consistent, and compassionate person in responding to the company's customers and colleagues.
● A person committed to reporting to the direct manager.