B2B Sales Expert (Food Ingredient)

Savola Behshahr Company (SBC) Tehran

Posted 2 years ago

Job Description

● Record customer interactions in lead tracking and customer issue tracking systems. ● Service existing accounts obtain orders and establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors. ● Identify potential customers. ● Follow up on the customers’ orders to ensure if they are met by distribution. ● Answer customers' questions about products, prices, availability, product uses, and credit terms. ● Estimate or quote prices, credit or contract terms, warranties, and delivery dates. ● Guarantee the orders are converted to cash in time. ● Address customers’ complaints about production quality and refer them to QA or production departments. ● Address account discrepancy of customer accounts. ● Survey the market status of competitors, their prices, new productions, discounts, and new markets which are covered by them and prepare a proposal for addressing customers’ needs in a competitive market. ● Negotiate for agreement on proper discount based on customer expectation, competitor’s information and bargain about it with line manager. ● Supervise receipt of bounced checks. ● Supervise accurate allocating of credit to agents.

Requirements

● At least a Bachelor's degree in Chemistry, or Food Industry. ● 3 years of relevant experience in B2B sales (FMCG). ● Able to go on missions. ● Active listener. ● Flexible and service-oriented. ● Reporting skills.

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