Hamrah Service Khavarmiyaneh (HSK) is active in the field of after sales services for Samsung mobiles and tablets. It has 9 branches and 70 authorized service centers across Iran providing service to over 200 thousands customers on yearly bases which makes HSK unique in the whole region. HSK is backed up with the largest and most advanced spare parts warehouse in Iran and it has the largest number of professional and qualified mobile technical team in the Middle East. Hamrah Service Khavarmiyaneh values its customer’s opinion with answering over 30 thousand calls per month in its professional call center. Achieving customer satisfaction is the main target for all employees of HSK and this is achieved by having regular and continues training in both technical and soft skills areas which is its key to success. All tasks of HSK are managed and monitored online by an advanced service management software from the head quarter office in Tehran.