Fakour is a leading IT and Telecommunication Solution and Service provider, which brings high level expertise in Operational Management, as part of a Global Development Network. We are a privately held Company that has been delivering solutions to our customers since 1991.
Fakour’s deep knowledge of the local and regional markets, with highly skilled and professional staff, which includes an international management team, offers practical solutions that integrate well with our clients' current and future business goals. Our promise to our customers is a long term relationship to help them achieve business and operational objectives.
At Fakour, we Deliver, Integrate and Connect. We have four strategic international partners to help us deliver different solutions and services in four major business domains, such as:
Operational Management, (NMS, OSS, NOC, SOC, VoC)
Customer Engagement, (Call Centers, CRM, Campaign Management)
Digital Business Platforms. (VAS, CDM)
Business Enablement, (Customer Strategy, BPR Process, Organizational Restructuring, Change Management, ToT)