| VAS Engineer | |
| Huawei Technologies Tehran, Iran Ref: P281-31 |
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The RoleThe Role1. Job purpose The first technical owner of VAS issues; To be responsible of the KPI and SLA of VAS; To be first responsible of escalation of network critical alarms and problems. 2.Job Responsibilities: Second line support with necessary expertise to resolve issues escalated from first line diagnostics Provide guidance and implementation for software delivery and upgrades Provide technical reports to identify cause of problems, and give preventive guidance to avoid same problem happen again Escalate the trouble ticket to Third Line when they cannot solve it, and monitor it until solved Prepare implement plan and call review meeting for Service Provisioning Configure needed resources for Service Provisioning Fulfill the Service configuration and activation according to plan for Service Provisioning Network and service performance data collection Assist in specifying performance measurement parameters, such as type of data and collection frequency Set-up and initiation of data collection Collection and administration of performance data Performance reporting Compilation of reports based on network performance data Performance report administration Periodically evaluate the Network subscriber growth patterns and assess these trends Prepare implement and rollback plan and call a review meeting for configuration request Fulfill the configuration plan for configuration request Record and report the process and final effect for configuration request Network resource utilization monitoring Traffic monitoring Traffic management/analysis Recommendation of the capacity expansion Fulfill the capacity expansion Routine Inspection |
RequirementsRequirementsUniversity qualifications: Bs in Electronics,Telecom or Computer Sciences Previous experience: At least one year telecom value added service devices filed work and maintenance experience is preferred. Specialist knowledge: Have the UNIX/LINUX/SQL/SYSBASE/ORACLE/OS working experience is preferred. Language Skills: English, Farsi Current Residence: Tehran |
About the CompanyAbout the CompanyWe are one of the worlds leading networking and telecommunication equipment suppliers, delivering long-term values and potential growth to customers. The Company is dedicated to providing innovative and customized equipment, service and solutions to meet the different needs and requirements of customers around the world. We are serving over 32 telecommunications operators including 35 of the worlds top 50 operators. As a successful Chinese telecom company, now we are working at international level with: - 8 regional headquarters, 140 branch offices outside China. - 3 level customer service system (HQ, regional, local). - Products have been deployed in over 100 countries and regions. - 35 of the world\'s top 50 operators are using our products and solutions. - Our product portfolio comprise wireless products ( e.g. UMTS, CDMA 2000, GSM/GPRS/EDGE and WiMax); network products (e.g. NGN, xDSL, optical network and data communication products); value-added services (e.g. intelligent network, CDN/SAN and wireless data) as well as mobile and fixed terminals. We have active presence in Iran Telecom market and invest considerable resources to establish a strong network and consolidate presence in Iran Our Offices in Iran are in Tehran, Tabriz, Arak, Kermanshah, Kordestan, Zahedan |
This Position is closed or expired
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