Job Description

-Develop or direct CRM software system testing or validation procedures -Deployment of new products and services -Responsible of daily operational activities and availability of systems -Monitor the execution of customer processes in all channels according to defined experience strategies and targets in collaboration with all channels -Modify existing CRM Software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance -Direct software programming and development of documentation -Prepare reports or correspondence concerning project specifications, activities, or status -Coordinate with relevant groups such as Pricing, Quality assurance, project management and IT, retrieve data for analysis of system capabilities and requirements

Requirements

-B.S. /M.S. in Software/Electronic/Industrial engineering, management, MBA or other related fields -At least 3 years of experience in software development and analysis -Other Skills: -Deep Knowledge of Customer relationship management (CRM) software -Knowledge of principles and processes for providing customer and personal services -Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models -Experienced in predictive modeling, data mining or analytic -Critical Thinking -Complex Problem Solving -Attention to Detail -Persistence -Integrity -We would like to invite talented candidates, graduated from well-known universities to join us **Military service must be completed for male applicants

Employment Type

  • Full Time

Details

Employment type

  • Full Time

Educations

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